Shipping policy
Shipping Policy
Thank you for shopping with Plax. We aim to get your order to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Delivery Times
- United Kingdom: 7–14 business days
- Europe: 14–21 business days
- Rest of World: 14–30 business days
Delivery times are estimates and may vary due to carrier delays or customs processing outside of our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number where available.
Customs & Duties International orders may be subject to customs fees and import duties charged by your local authority. These charges are the responsibility of the customer and are not included in the order price.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at plaxservices1@gmail.com and we'll investigate promptly.